🚚 Shipping & Delivery Policy
At PetsAim.com, we’re committed to delivering your pet’s favourite products quickly and safely. Please review our shipping and delivery details below.
🌍 Shipping Locations
We ship worldwide. Delivery times and availability may vary depending on your location.
📦 Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
⏱️ Estimated Delivery Times
- United States & Canada: 7–15 business days
- United Kingdom & Europe: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of the World: 15–30 business days
Delivery times are estimates and may vary due to customs delays, shipping carrier issues, or unforeseen circumstances.
💳 Shipping Costs
- Standard shipping is free on most orders (check product page for details).
- Expedited shipping may be available for an additional fee at checkout.
📮 Order Tracking
- Once your order has shipped, you’ll receive a tracking number by email.
- You can track your order on our Order Tracking Page.
🛃 Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the customer’s responsibility and vary by country.
❌ Delayed or Lost Orders
- If your order is delayed beyond the estimated timeframe, please contact us.
- If your order is lost in transit, we will work with the carrier to resolve the issue or send a replacement.
📩 Questions?
For shipping inquiries, please contact our support team:
📧 support@petsaim.com