Petsaim

🚚 Shipping & Delivery Policy

At PetsAim.com, we’re committed to delivering your pet’s favourite products quickly and safely. Please review our shipping and delivery details below.

🌍 Shipping Locations

We ship worldwide. Delivery times and availability may vary depending on your location.

📦 Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

⏱️ Estimated Delivery Times

  • United States & Canada: 7–15 business days
  • United Kingdom & Europe: 10–20 business days
  • Australia & New Zealand: 10–20 business days
  • Rest of the World: 15–30 business days

Delivery times are estimates and may vary due to customs delays, shipping carrier issues, or unforeseen circumstances.

💳 Shipping Costs

  • Standard shipping is free on most orders (check product page for details).
  • Expedited shipping may be available for an additional fee at checkout.

📮 Order Tracking

  • Once your order has shipped, you’ll receive a tracking number by email.
  • You can track your order on our Order Tracking Page.

🛃 Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees.
  • These charges are the customer’s responsibility and vary by country.

❌ Delayed or Lost Orders

  • If your order is delayed beyond the estimated timeframe, please contact us.
  • If your order is lost in transit, we will work with the carrier to resolve the issue or send a replacement.

📩 Questions?

For shipping inquiries, please contact our support team:
📧 support@petsaim.com

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